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Returning Items:

Your complete satisfaction is our ultimate goal. You may return any item shipped by as long as they meet the following conditions:

- Return the products within 30 days of receipt. All return after 30 days will not be refunded due to the 30 day guarantee policy.

-We do not accept items back that have been opened or used unless the product is damaged or defective

-Some items cannot be returned for refund:

-Bulk order sales are final.  If you believe your returns request should be assessed beyond our listed return policy for bulk orders (ex: for damages, defects, etc.) please contact customer care for further assistance at 813-528-8877


Return Shipping and Processing:

-We will provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item color, ect.) . In other cases, a return postage fee of $5.80 will apply.

-Once we receive your return, we will issue a credit or refund within 30 days and send you an email confirmation.  Please bear in mind that it can take several days for the transaction to appear on your account, depending on your financial institution.